Privacy Policy

Article I. Our Commitment to Privacy

Section 1.01 First My Family, LLC (“we, “us”, “our” or “First My Family”) respects the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy when you use (the “Site” or “Website”).

Section 1.02 We do not sell, rent, share or in any other way use personally-identifying information collected during your use of our Website without your permission, except as provided in this Privacy Policy.

Article II. The Information We Collect

Section 2.01 At the time you register on our site or make a purchase request or agree to participate in a promotion, we collect and store your name, email address, phone number, credit card numbers, and other personally identifying information. The user information we collect is categorized as follows:

  • a. Application Information -- information that you provide to us through our Website and through other means.
  • b. Transaction and Experience Information -- information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses.

Section 2.02 We need this information to provide the goods and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our Website.

Section 2.03 We may also share the information we collect about you with third parties from one or more of the following categories

  • a. Retailers
  • b. Credit Card Companies
  • c. Banks
  • d. Government Agencies

We may ask you for personally-identifying information at other times, such as if you enter into a promotion, communicate with us, or complete a survey. If you opt-in to receive information regarding a promotion, you give us your permission to share your name and e-mail address with the third party offering the promotion.

Section 2.04 The contents of your online communications, as well as other information about you as an First My Family user, may be accessed and disclosed in response:  to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), in other circumstances in which First My Family has a good faith belief that a crime has been or is being committed by an First My Family user or mentor, that an emergency exists that poses a threat to the safety of you or another person, when reasonably necessary either to protect the rights or property of First My Family, or for us to render the service you have requested.

Section 2.05 In addition, we automatically gather general statistical information about our Website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our site so we can improve our site. We may provide this statistical information to third parties, but when we do so we do not provide personally-identifying information without your permission.

Section 2.06 As part of our service, we use cookies to store and sometimes track information about you. Additionally, some features of our site may be available only through the use of a cookie. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to reenter it; and gather statistical information about usage by registered or unregistered users, research visiting patterns, and help target advertisements based on user interests; assist our retail partners track visits and process orders; and track progress and participation in promotions.

Section 2.07 In some instances, our partners may use their own cookies. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often and certain features of our site may be unavailable.

Article III. The Way We Use Information

Section 3.01 We use your personally-identifying information to statistically analyze site usage, to improve our content and products offerings and to customize our site's content, layout, and products.

Section 3.02 We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. You can opt out of receiving this information by so indicating in your online account information or by sending us an email at . We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you

Section 3.03 We use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the site. You can opt out of receiving such contact by so indicating in your online account information or by sending us an email at .

Section 3.04 We may also use or disclose information to resolve disputes, investigate problems, or enforce our Terms of Use. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it reasonable or necessary to do so to maintain service and improve our products and services.

Section 3.05 Additionally, we use your IP address to help diagnose problems with our server, to manage our Website and to enhance our site based on the usage pattern data we receive.

Article IV. Security

Section 4.01 We have established safeguards to help prevent unauthorized access to or misuse of your First My Family information, but cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of First My Family and its affiliated providers). To protect your privacy and security, we may use passwords to help verify your identity before granting access or making corrections to your First My Family information.

Section 4.02 Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.

Section 4.03 Despite our security precautions, be advised that whenever you voluntarily disclose personal information online--for example on message boards, through e-mail or in chat areas--that information can potentially be collected and used by others.

Section 4.04 No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Article V. Usernames and User IDs

Section 5.01 Guard your Username or User ID. If someone has your Username or User ID and password they can use it to access information about you through the First My Family website.

Article VI. How You Can Update, Correct or Delete Your Information

Section 6.01 You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, please visit your account settings page. Your account can be deleted or deactivated, but doing so will result in your not being able to access member services.

Article VII. Children Under 18

Section 7.01 First My Family does not intend that any portion of the Site will be accessed or used by children under the age of thirteen, and such use is prohibited. The Site is designed and intended for adults. By using this Site, you represent that you are at least eighteen years old and understand that you must be at least eighteen years old in order to create an account and purchase the goods or services advertised through the Site. We will use commercially reasonable efforts to delete information associated with any account if we obtain actual knowledge it is associated with a registered user who is not at least eighteen years old.  If a child provided us with personally identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.


Section 7.03 We have no way of distinguishing the age of individuals who access our Website, and so we carry out the same Privacy Policy for individuals of all ages.

Article VIII. International Users

Section 8.01 By visiting our website and providing us with data, you acknowledge and agree that due to the international dimension of First My Family we may use the data collected in the course of our relationship for the purposes identified in this policy or in our other communications with you, including the transmission of information outside your resident jurisdiction. In addition, please understand that such data may be stored on servers located in the United States, which may not have the same level of data protection as your jurisdiction.  You are solely responsible for compliance with any data protection or privacy obligations in your jurisdiction when you use the Site or provide us with personal information. By providing us with your data, you consent to the transfer of such data.

Article IX. Third Party Practices

Section 9.01 The Privacy Policy of any third party appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads, nor do we have any liability for the acts or omissions of such third parties .

Article X. Changes to Our Policy

Section 10.01 This Privacy Policy became effective on [January 1, 2014].  

Section 10.02 This Privacy Policy is subject to change, so you are encouraged to review the Privacy Policy from time to time. The Company reserves the right to alter, modify, update, add to, subtract from or otherwise change this Privacy Policy at any time for any reason or no reason at all. We will post any changes here, and any changes will become effective immediately upon being posted unless we tell you otherwise.

Article XI. Your Consent

Section 11.01 Your use of this Website indicates that you have read and accepted its privacy practices, as outlined in this Privacy Policy and the Terms of Use, and you consent to the collection and use of information in the manner we describe.

Article XII. Contact us with Questions or Disputes

Section 12.01 If you have questions or complaints regarding our Policy or practices, please contact us by email at

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